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Skills and Tools

Skills​

  • Communications: Comms strategies, reports, press releases, blog posts, proposals, interviews, internal comms, social media and email campaigns, public speaking notes, newsletters, slide decks
  • Reference materials: Product documentation, user manuals, white papers, technical descriptions, reference guides, FAQs, wikis, project plans, Gantt charts
  • Learning resources: Gamified activities, instruction sets, tutorials (text and video), course outlines, screen recordings
  • Languages: Native English, Spanish, Portuguese; Advanced French

Tools​

  • Content creation (desktop): MS Office/365 (Expert), Adobe Creative Cloud, MS Project
  • Content creation (online): WordPress, Docusaurus, MadCap Flare, XML, JavaScript, HTML, CSS
  • Content management: Git/GitHub, SharePoint, Google Docs, Slack
  • Instructional design: Adobe Captivate, Learning Management Systems (Moodle, Blackboard, Brightspace), YouTube
  • Programming: Python, Rust, JSON, YAML, PostgreSQL