Skills and Tools

Skills

• Communications: Comms strategies, blog posts, proposals, interviews, internal comms, social media and email campaigns, public speaking notes, newsletters, slide decks, reports
• Reference materials: Product documentation, user manuals, white papers, technical descriptions, reference guides, FAQs, wikis, project plans, Gantt charts
• Learning resources: Gamified activities, instruction sets, tutorials (text and video), course outlines, screen recordings
• Languages: Native English, Spanish, Portuguese; Advanced French

Tools

• Content creation (desktop): MS Office/365 (Expert), Adobe Creative Cloud, MS Project
• Content creation (online): WordPress, Docusaurus, MadCap Flare, XML, JavaScript, HTML, CSS,
• Content management: Git/GitHub, SharePoint, Google Docs, Slack
• Instructional design: Adobe Captivate, Learning Management Systems (Moodle, Blackboard, Brightspace), YouTube
• Programming: Python, Rust, JSON, YAML, PostgreSQL